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A-MAX Auto Insurance Reviews, Coverage and Cost (2023)

A-MAX Auto Insurance is a Dallas-based car insurance company that covers drivers in Texas. It has a large presence in the Lone Star State, so our Guides Auto Team decided to take a closer look at the provider’s costs, coverage offerings and customer reviews.

When matched up against the country’s best car insurance companies, we at the Home Media reviews team found that A-MAX Auto Insurance offers basic coverage options through third-party providers at affordable prices.

A-MAX Auto Insurance Reviews

We rate A-MAX Auto Insurance a 7.2 out of 10.0 for its coverage options and affordability. The score “7.2” was aggregated from A-MAX Auto Insurance’s performance across five key areas: cost, coverage, reputation, availability and customer experience.

*Ratings are determined by our editorial review team. Learn more about our scoring methodology below.

If you are searching for cheap car insurance in Texas, A-MAX Auto Insurance could be a strong choice. The company appears to follow through on its pledge to provide low-cost insurance to residents of the Lone Star State. However, customer reviews vary by location.

A-MAX Auto Insurance Pros and Cons

Below are some more specific pros and cons about A-MAX Auto Insurance:

About A-MAX Auto Insurance

Since its founding in 2002, A-MAX Auto Insurance has positioned itself as a low-cost agency with a strong focus on customer service. The car insurance company is only available in Texas but has over 200 locations spread across the Lone Star State, including locations in Austin, Dallas, Fort Worth, Waco and more.

Rather than providing coverage directly, A-MAX Auto Insurance representatives are independent agents. Your agent will compare policies from more than 20 insurance carriers throughout the state of Texas to provide you with the best rates.

This means your A-MAX Auto Insurance agent is actually the middleman between you and your insurance provider. This might be an advantage for some, but others might prefer to work directly with their insurance providers.

A-MAX Auto Insurance Pricing and Discounts

While A-MAX Auto Insurance is known to offer affordable insurance plans, it sets rates largely based on information about you and your vehicle. Therefore, it’s important to get a personalized quote from the company as you search for cheap car insurance providers.

A-MAX Auto Insurance Cost Factors

Icons showing the factors that influence the cost of car insurance

Here are some of the factors that A-MAX Auto Insurance will use to determine your premium:

  • Age: Younger motorists and teen drivers usually pay more for auto insurance than other age groups, as they’re statistically more likely to get into an accident.
  • Driving history: A clean driving record will get you the lowest rates. Any recent traffic violations or accidents will cause your rates to go up.
  • Credit score: Those with lower scores can expect higher premiums.
  • Location: Even within Texas, your location affects your rates. Drivers in urban areas like Houston, Dallas-Fort Worth and San Antonio often pay more for insurance than rural drivers.
  • Vehicle: More expensive vehicles are usually more expensive to insure, too. You may pay extra for vehicles that are more likely to be stolen, like sports cars.

Other information about you can affect your premiums — such as your gender and marital status. The best way to get an accurate idea of your car insurance cost is to request a free quote from a provider. We always recommend getting car insurance quotes from several insurance providers and comparing them before making a decision.

A-MAX Auto Insurance Discounts

Icons presenting common discounts offered by car insurance companies

In addition to its affordable rates, A-MAX Auto Insurance offers a few car insurance discounts to help lower the cost of monthly payments:

  • Safe driver discount: If you don’t have any accidents or moving violations for a long period of time, you can get a discount on your car insurance premiums.
  • Multi-car discount: You can get a discount on your policy if you insure more than one car through A-MAX.
  • Proof of prior insurance discount: Insurance companies often reward you for carrying auto coverage before getting a new quote.
  • Homeowners discount: You can also get a discount for bundling your renters insurance or homeowners insurance with your auto insurance.
  • Marriage discount: Married motorists are less likely to get in accidents than single drivers, so insurance companies offer them lower rates.

Since A-MAX Auto Insurance is actually a broker between you and the insurance provider, expect to receive additional discounts. The best way to learn about all the discounts available with any provider is to reach out for a car insurance quote.

A-MAX Auto Insurance Coverage

If you are looking for the cheapest car insurance possible, A-MAX Auto Insurance has policies that satisfy only the minimum insurance requirements in Texas. But the company also offers higher levels of coverage and additional options.

An infographic table that shows what the six standard types of insurance do and don't cover and where they're required.

Here are some of the policies you’ll find through A-MAX Auto Insurance:

  • Bodily injury liability insurance (BI): A type of liability car insurance that covers medical expenses of other drivers and passengers injured in an accident for which you are at fault
  • Property damage liability insurance (PD): Covers repairs to other vehicles that get damaged in an accident in which you are at fault
  • Collision insurance: Covers damages to your car after an accident no matter who caused it
  • Comprehensive insurance: A-MAX full coverage insurance covers damages to your car from incidents such as weather, theft or vandalism
  • Medical payments (MedPay): Covers medical and funeral expenses for you and your passengers, regardless of who is at fault for an accident
  • Personal injury protection (PIP): Covers your medical expenses after an accident in no-fault states and often includes compensation for lost wages
  • Underinsured/uninsured motorist insurance (UIM/UM): Covers repairs and medical expenses if you are hit by an underinsured or uninsured motorist
  • Roadside assistance/towing: Ensures that your car will be attended to or towed away if it breaks down on the side of the road

Your A-MAX Auto Insurance agent can also help you find other options, such as rental car reimbursement. While these perks cost additional money, they may offer peace of mind while you’re on the road.

Source: Allstate

A-MAX Auto Insurance Reviews: Customer Experience

A-MAX Auto Insurance has very few reviews online. However, the insurance agency holds a B- rating from the Better Business Bureau (BBB) and has received only 22 customer complaints on the BBB website in the past three years.

Customers who reported positive experiences with A-MAX Auto Insurance frequently mention friendly and helpful customer service. Negative reviews mention communication issues during the company’s claims process.

Our team reached out to A-MAX for a comment on these negative reviews but did not receive a response.

A-MAX Auto Insurance Customer Service

There are several ways you can contact A-MAX Auto Insurance customer service representatives. You can chat with an A-MAX agent online. They can answer any questions you have about policies or comparing car insurance companies. You can also call 800-921-AMAX to speak with a local live agent.

A-Max Auto Insurance Claims

To file a claim with A-MAX Auto Insurance, you’ll need to look up your insurance policy with your company or click on the box containing the first letters or numbers of your policy. You can also call 1-800-979-AMAX to speak to a customer service representative to get help when filing a claim.

A-MAX Auto Insurance Quotes

Your A-MAX Auto Insurance agent can also help you find other options, such as rental car reimbursement. While these perks cost additional money, they may offer peace of mind while you’re on the road.

A-MAX Insurance: Conclusion

A-MAX insurance services can be a solid option for Texas drivers who are looking for affordable car insurance coverage. The company acts as an intermediary between you and the insurance company to ensure you find cheap car insurance coverage options. However, we still recommend reaching out to other car insurance companies for quotes because the company has limited online customer review ratings.

A-MAX Car Insurance Alternatives

For certain Texas drivers, A-MAX Auto Insurance could be an excellent choice. But if you live outside of the Lone Star State or want to check out other providers, Progressive and Geico are worth considering. We recommend comparing car insurance quotes from multiple providers before making your final decision.

Progressive: Low Rates for High-Risk Drivers

Many companies charge excessive rates to drivers in high-risk categories, but Progressive tends to offer affordable coverage for teens, older adults and people with less-than-perfect driving records. Reviews highlight excellent customer service, which makes the company a strong choice for many motorists.

Read more: Progressive insurance reviews

Geico: Affordable for Most Drivers

Geico scored near the top of almost every category in our research, which makes it one of the top providers for car insurance in the United States. From low average prices to its positive reputation among policyholders, the company is well worth consideration for most drivers.

Read More: Geico insurance reviews

A-MAX Insurance Company: FAQ

Below, you will find frequently asked questions about A-MAX Auto Insurance.

Our Methodology

Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best car insurance companies. We collected data on dozens of auto insurance providers to grade the companies on a wide range of ranking factors. The end result was an overall rating for each provider, with the insurers that scored the most points topping the list.

Here are the factors our ratings take into account:

  • Cost: Auto insurance rate estimates generated by Quadrant Information Services and discount opportunities were both taken into consideration.
  • Coverage: Companies that offer a variety of choices for insurance coverage are more likely to meet consumer needs.
  • Reputation: Our research team considered market share, ratings from industry experts and years in business when giving this score.
  • Availability: Auto insurance companies with greater state availability and few eligibility requirements scored highest in this category.
  • Customer Experience: This score is based on volume of complaints reported by the NAIC and customer satisfaction ratings reported by J.D. Power. We also considered the responsiveness, friendliness and helpfulness of each insurance company’s customer service team based on our own shopper analysis.

*Data accurate at time of publication.


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